Terms of Service
Last updated: April 2026
1. Scope
These terms apply to the use of HotelPulse, an analytics dashboard for hotels using Apaleo PMS, provided by AI Automation Agency UG (haftungsbeschränkt).
2. Service Description
HotelPulse provides real-time KPI analytics based on data from Apaleo PMS. The free plan includes dashboard, charts, and reports. The Pro plan additionally includes AI Insights and Revenue Forecasts.
3. Contract Formation
The contract is formed by connecting your Apaleo account with HotelPulse. A Pro subscription is activated by completing the checkout process.
4. Prices and Payment
Billing is per property per month. Prices are exclusive of applicable VAT. Payment is processed through Stripe. Adding or removing properties is prorated.
5. Cancellation
The Pro subscription can be cancelled monthly via the Stripe Customer Portal. After cancellation, access remains until the end of the paid period. The free plan can be terminated at any time by disconnecting the Apaleo account.
6. Availability
We aim for 99.5% availability. Scheduled maintenance will be announced in advance. We are not liable for outages of third-party providers (Apaleo, Stripe).
7. Liability
HotelPulse provides KPI analytics and AI forecasts. These serve as decision-making aids and do not constitute a guarantee of future results. Liability is limited to the contract value.
8. Data Protection
Details on data processing can be found in our Privacy Policy.
9. Applicable Law
German law applies. Place of jurisdiction is the registered office of the provider.